Brian L. Calistri Will Moderate Panel, "What to Expect When Your Clients are Expecting….Everything:  Delivering Customer Service and Managing Client Expectations"


Brian L. Calistri, a Partner at Weber Gallagher and Chair of the firm’s General Liability Group, will speak at the Joint Law Firm Management Conference of the Federation of Defense and Corporate Counsel and International Association of Defense Counsel in Chicago, May 14. Calistri will be moderator of a panel entitled, “What to Expect When Your Clients are Expecting….Everything:  Delivering Customer Service and Managing Client Expectations.”

Calistri’s panel will discuss how clients often evaluate their attorneys using highly subjective criteria and how attorneys must establish expectations early, manage those expectations and ultimately deliver on them.

Calistri devotes his practice to the litigation and trial of general and product liability cases and commercial matters in state and federal courts. Matters where he has obtained jury defense verdicts include cases involving allegations of defective products, medical malpractice, maritime injuries and elevator accidents. He is also general counsel for the Elevator Contractors' Council of Associated Builders & Contractors.

About Weber Gallagher

Weber Gallagher has more than 115 lawyers and 18 civil practice areas. The firm provides legal counseling and representation in the Mid-Atlantic United States to local, national and international businesses, financial institutions and insurance companies.  To learn more, visit

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