Jacey Kaps focuses his practice on general liability and casualty matters for clients in the retail, restaurant, hospitality, auto, trucking, and service industries. He defends high‑exposure claims involving premises liability, negligent security, and other complex tort actions, approaching every matter with an emphasis on practical risk assessment, efficient case management, and solutions aligned with business objectives.
He works closely with in‑house counsel, risk professionals, and operations teams to manage litigation across multiple jurisdictions and develop strategies that reduce exposure and streamline claims handling. He also handles insurance coverage matters and supports carriers with first‑party claims, drawing on his extensive experience managing high‑volume litigation as both national and regional counsel. His experience managing significant volumes of litigation helps him anticipate challenges and maintain a steady, results‑focused approach to matters that require both precision and efficiency.
Jacey represents clients in commercial and transactional disputes, construction disputes, environmental and mass tort, Medicare compliance, employment matters, civil rights matters, and casualty litigation. He also advises retail, restaurant, lodging, and service businesses on comprehensive litigation management programs and develops alternative dispute resolution strategies designed to resolve disputes effectively while minimizing operational disruption.
In addition to his general liability practice, Jacey has experience counseling clients on cybersecurity risks, privacy compliance, data‑incident readiness, and artificial intelligence governance. He has guided businesses through regulatory investigations, security assessments, and privacy‑related operational considerations. These capabilities complement his liability defense work by providing clients with broader, integrated insight into both operational and digital risk. He also holds the respected CIPP/US credential, demonstrating additional technical knowledge in areas involving regulatory compliance and data‑related risk.
Jacey has been repeatedly recognized for excellence in the defense of personal injury and liability claims. He has been listed in Best Lawyers in America for Personal Injury Litigation – Defendants from 2013 through 2026, reflecting longstanding peer acknowledgment of his capabilities in complex tort defense. Jacey has an AV Preeminent rating from Martindale Hubbell. He has been twice commended by the Florida Supreme Court for his service to the Guardian Ad Litem Program.
Jacey frequently writes and presents on litigation strategy, claims management, the intersection of AI, data, and liability, and emerging risk trends affecting businesses and is a well-respected thought-leader in the industry. His articles and presentations address topics ranging from claims handling and settlement strategies to legal implications of new technologies and evolving business practices. He contributes to national programs, insurance‑focused seminars, and industry associations.
Professional & Community Involvement
- The Florida Bar
- American Bar Association
- The International Association of Privacy Professionals
- Florida Restaurant and Lodging Association — Allied Member
- National Order of Barristers
- Claims and Litigation Management Alliance
- Dade County Bar Association
Speaking Engagements & Publications
Speaking Engagements
- 10.30.25 Co-Presenter, “AI Compliance,” Florida Defense Lawyers Association AI Forum
- 11.21.21 Co-Presenter, “Claims Management Challenges and Settlement Strategies,” CEU Institute
- 11.18.20 Co-Presenter, “COVID-19 Business Interruption Claims and Bad Faith,” RIMS, The Risk Management Society
- 05.01.20 Co-Presenter, “Pandemic: Business Interruption Claims in the Face of COVID-19,” webinar for The Society of Claim Law Associates
- 12.03.18 Presenter, “Current Legal Issues in Hospitality,”: 29th Annual Superior Small Lodging Conference
- 10.24.18 Presenter, “Cyber Security: Are You Ready?” Florida Retail Federation 5th Annual Loss Prevention Conference
- 08.18 Moderator, “Navigating the Third Party Delivery Relationship: The Ins and Outs from a Practical and Legal Perspective,” FRLA Marketing and Operations Summit
- 05.18 Presenter, Preferred Governmental Insurance Trust 2018 Member Education Day
- 04.18 Presenter, “Litigation Trends Related to Technology Operations,” National Restaurant Association Information Technology Executive Study Group Spring Meeting
- 03.18 Co-Panelist, “Data Security for Schools: Risks, Breaches, and Response,” Florida School Board Association/Florida Association of District School Superintendents/NEOLA Policy Seminar
- 10.17 Panelist, Dade County Bar Association’s “Legends of the Boardroom” Presentation on Cybersecurity and Social Media for Lawyers
- 08.17 Presenter, “Cyber Secure? Tomorrow is Right Now,” 2017 Florida Restaurant & Lodging Association’s Marketing & Operations Summit
- 07.17 Presenter, “The Now and The Future of Cybersecurity (in 50 minutes or less),” The Florida Retail Federation Sunshine Expo
- 06.17 Presenter/Panel member, “Insuring Against Cybersecurity Risks and Privacy Perils,” Annual Florida Bar Convention
- 06.17 Interviewee, “Cybersecurity Risks and Insurance,” The Florida Bar Podcast on Legal Talk Network
- Co-Presenter, Webinar: “How to Avoid ADA Website Lawsuits,” Florida Restaurant & Lodging Association, Florida Retail Federation, and Willis, Towers Watson, 2016-2017
Publications
- Author, “Defending Automation: AI, Cyber Risk, and the Future of Insurance Defense”
- 05.24 Co-Author, “Understanding How Generative AI Can Affect Your Business’ Data Privacy and Ownership Is Crucial,” HR Legal & Compliance Excellence on HR.com
- 10.01.20 Co-Author, “What Can Marketers Learn from COVID-19 Privacy Considerations,” Modern Restaurant Management
- 04.16.20 Co-Author, “3 Ways Insurance Companies Can Navigate the Surge of COVID-19 Business Interruption Claims,” Risk & Insurance
- 02.14.19 Co-Author, “When It Comes to Cybersecurity Litigation, An Ounce of Prevention is Worth a Pound of Cure,” Daily Business Review
- 03.10.18 Co-Author, “Social Media Policy-Still the Wild West,” ACC Docket
- 05.04.18 Co-Author, “General data protection regulation: Should a Florida business care?” Orlando Business Journal
- 02.14.18 Co-Author, “Attias v. CareFirst: Plaintiff Class Gets Foot in Courthouse Door in Data Breach Lawsuit,” Daily Business Review
- 09.26.17 Co-Author, “Clickwraps and Browsewraps Oh My! Terms of Online Vendor Agreements – Are They Enforceable?” Florida Restaurant & Lodging Association Magazine
- 09.19.17 Co-Author, “A Spam Story – How One Law Firm’s Spam Blocker Proved Costly to Them and to Their Client,” September 19, 2017
- Spring 2017 Co-Author, “What Restaurants Need to Know About Website Accessibility,” Florida Restaurant & Lodging Magazine, Spring 2017
- Winter 2016-17 Author, “Small-to-Midsize Businesses Benefit from a Lawyer in the Middle,” Florida Restaurant & Lodging Magazine, Winter 2016-17
- 06.17 Co-Author, “What to Know About Website Accessibility Claims,” Multiple Publications
